Frequently asked questions

A fully managed, custom-coded website for a fleet operator or commercial vehicle hire business, including long-term and corporate contract hire. That means a home page, a page for every vehicle class you run, a page for every depot, a pricing or terms page, the Manifest tier's included pages, and ongoing weekly updates, articles and hosting. It is not a template you edit yourself; we build it and keep it current.

7 days on Manifest, 10 on Register while the AI agents are trained, and 15 on Dispatch with the content engine running. The clock starts at the onboarding call, not at purchase, so the sooner the onboarding form is in, the sooner the site is live.

A mixed fleet. If you run vans, box trucks, refrigerated units, plant or specialist vehicles, each class gets its own page written in the vocabulary a buyer for that class actually searches with, rather than one generic page describing everything at once.

A revision is any change request you send, and there is no limit on how much goes into one. A new depot page, a new vehicle class, updated rates, a different photo, a coverage area change: each is one revision. So is something much larger, such as "add three new depot pages, here is the address and fleet list for each." 5 are included every month. After the fifth, each additional revision is a flat $20, with no cap on how many you can buy and no hourly billing anywhere. Every revision is completed within 2 to 5 working days of you sending it, whatever the size.

Raise it in your client portal. You describe the change, attach anything we need, such as a depot address or a vehicle specification sheet, and it lands with the team as a tracked request so you can see where it is. You can also email us or reply to any thread with our team, and we log it for you. Unused revisions do not roll over to the next month.

Yes, if you choose to publish your own operational figures rather than the illustrative example we build with. Updating any figure on the site, including a utilisation table, is a normal revision, completed within your plan's turnaround window.

On plans that include it, an AI receptionist, site chat agent and messaging agent answer common questions about vehicle classes, depots and availability, then capture the detail your desk needs: fleet size, contract length, vehicle class and preferred depot. You review every script before launch, and anything that needs judgment, such as a bespoke contract hire quote, is handed to a person.

No. It is configured not to give a binding quote or any professional, licensing or compliance advice, and to hand that kind of question to a person at your business. Any figure it or the site shows a visitor is illustrative only.

No. One domain is included free for as long as your plan is active, registered in your name, so you own it outright. If you already have a domain we point it at the new site instead and nothing changes for a buyer who already knows your current address. If you ever leave, tell us where to send the domain and we transfer it at no charge.

Most operators run one domain with a page per depot, which keeps the site's search visibility in one place rather than splitting it. If your business genuinely needs a second domain, talk to us on a demo call and we will explain the trade-offs.

You pay the monthly fee for the tier you choose up front: $127 on Manifest, $267 plus AI usage on Register, or $647 a month on Dispatch. The $697 one-time build fee is invoiced only after your site is live and you are satisfied with it. Domain and hosting are inside the monthly figure.

Email us and say you want to cancel. Your message must reach us at least 2 business days before your next invoice date, during business hours, which are 9:00 to 17:00 Central Time, Monday to Friday. A message sent outside those hours counts from the start of the next business day, so a weekend email does not give 2 business days of notice for an invoice due Monday or Tuesday. With valid notice, no further invoice is raised and your site runs to the end of the month you have paid for. With late notice, the next invoice is charged as normal and the cancellation takes effect at the end of that month.

No. All sales are final, and that includes monthly fees, the build fee, extra revisions and any cost we pass through at what our providers charge us. We do not refund for a change of mind or for a month you did not use. The one exception is a duplicate or incorrect charge made by our billing: tell us within 30 days and we correct it within 10 working days. The build fee is charged only after you have approved your site, which is exactly why it is not refundable afterwards.

Yes. Moving from Manifest to Register or Dispatch is a plan change, not a rebuild. The new tier's fee applies from your next billing date and any features it adds, such as the AI Engine or the Content Engine, are configured as part of the switch.